Customer Information

All treatment times include a consultation period with your therapist.

• All treatment times include a consultation period with your therapist.
• As part of our integral service we provide a range of refreshments for our clients including coffee, tea, mineral water & herbal tea.
• We have tried to design the salon for your relaxation and comfort therefore out of consideration for other clients please try to arrange a babysitter for your children and
we must insist on mobile phones being switched off.
• Please be kind to us and other clients and give 48 hours to cancel or change an appointment or you will be charged 50% of your appointment cost for time reserved.
• New clients making appointments and any appointments over three hours will require a security deposit of 50% of the cost of the treatments booked.
• All courses must be paid for on commencement and are valid for 12 months. Money is non-refundable.
• Methods of payment include gift voucher, cheque, cash, debit or credit card.
• The management are unable to accept responsible for any personal items that are lost or damaged on the premises.
• Ample parking is provided at the rear and entrance to the salon.
• We constantly run special offers and promotions in the salon please ask your therapist about these offers. Discounts are also available on course bookings.
• Gift vouchers are ideal for any occasion and can be personalised and sent out on your behalf. They are valid for six months.
• We are here to help – please do not hesitate to ask if you have any questions.